Click Go > Applications from the Finder menu at the top of your screen. Shut down QuickBooks and make sure Finder is selected (the smiley icon in the bottom left corner of your Dock). A longer shot is to rebuild permissions on your Mac by using the Disk Utility in OS X – just search for “Disk Utility” in Spotlight.Ī more effective fix that has worked for QB in El Capitan is uninstalling QuickBooks, deleting the preference file and then reinstalling it. This sometimes fixes minor bugs and glitches with files although it seems the problems for most users with El Capitan run deeper than that. One easy tip users can try is to simply rebuild QuickBooks library data by going to File > Utilities > Rebuild Data. There are a few ways you can fix QuickBooks in El Capitan is you’re still having problems. Some of the problems reported by users include email being sent without invoices attached, QuickBooks crashing or freezing and simply not being able to open QuickBooks at all. Intuit has a terrible relationship with Mac users primarily because of the way it has neglected Quicken For Mac over the years and it seems that nothing has changed with the lack of support for QuickBooks. QuickBooks 2014 definitely does not support El Capitan. Oct 21 Update: Intuit has now updated the above statement to confirm that it QuickBooks 20 now officially work with El Capitan (see comments below). If you are encountering issues running QuickBooks for Mac on OS X 10.11, please consider installing it on a computer that meets the system requirements for the version of QuickBooks you are trying to use.

QuickBooks is always designed and built to run on the final public release of the Mac OS version that was available at that time and not any OS Apple is still in the process of developing. We won’t take steps to prevent customers from installing QuickBooks, but know that some features may not run correctly. QuickBooks for Mac may run on OS X 10.11 (El Capitan), but there are no versions of QuickBooks officially supported at this time.

Intuit has admitted that QuickBooks is not officially compatible with El Capitan even though users can still install it on OS X 10.11.Īpple’s new OS 10.11 El Capitan was released to the public on September 30, 2015. It seems that Intuit’s relationship with Mac users just goes from bad to worse as increasing numbers of users report problems with QuickBooks running in El Capitan OS X 10.11. There are several apps that have problems with El Capitan but QuickBooks users should be particularly beware.

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